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Contact us

Our Team is here to support you during normal business hours!

Contact Us - we would love to hear from you!

For Client Servicing & Intake and to contact a Family Service Worker

Call our Customer Contact Services Team

1-877-369-8242 (VCHC)

Fax: 905-667-9476

 

For Support with SSAH, ACSD, ODSP and MFTD ER

Contact the Children & Social Assistance Centre of Excellence

1-877-369-8242 option 2

FaxVCH.WRSSAH.ACSD@VCHI.org 

Join a council or donate

Partner with us, Donor Care or Join a Council

DonorCare@VCHI.org

1-877-694-0513 option 2

 

Donations

Click the link on our home page or visit https://donorbox.org/giving-tuesday-538

Apply to become a Volunteer

recurit@VCHI.org

Corporate and Community Partners

Corporate Partnerships and Community Partners

Elizabeth S, Senior Maanger

Elizabeth.Scott@VCHI.org

 

Media, Government Relations and Public Policy

Government Relations, Media and Public Policy

Venessa Sweet, Vice President

venessa.sweet@VCHI.org

1-877-694-0513 x 290

Complaints, Concerns and Compliments

Stakeholder Relations and Experience

StakeholderExperience@VCHI.org

 

Mail to:

Attn: Stakeholder Experience

4999 Victoria Avenue

Niagara Falls, ON L2E 4C9

1-877-694-0513

Prefer to give us a call? Fee free - we will be sure to answer you within one business day!

Frequently asked questions

Take a look below, if this does not answer your question our client care team is here to help!

Are there any fees for service?

No! All programs are free of charge at the point of service - excluding transfer payment management. Which is at 10% of the total funds (This is deducted from the funds and not out of pocket)

Am I eligible for services?

Each Program has its own eligibility criteria - and programs can very by area and funding. Contact our Intake team to be connected to the best programs 

Contact our Corporate Support Centre
  • The Eon Environmental Corporate Support Centre

    4999 Victoria Avenue,

    Niagara Falls, ON L2E 4C9

  •  

    +1 877 694 0513 (Corporate)

    +1 877 369 VCHC (Client Services)

     

  • 905 667 9476 - Client Fax

    778 374 9740 - Corporate Fax

For unresolved concerns, billing, HR, IT, Health Records and Administrative questions