Contact us
Our Team is here to support you during normal business hours!
Contact Us - we would love to hear from you!
For Client Servicing & Intake and to contact a Family Service Worker
Call our Customer Contact Services Team
1-877-369-8242 (VCHC)
Fax: 905-667-9476
For Support with SSAH, ACSD, ODSP and MFTD ER
Contact the Children & Social Assistance Centre of Excellence
1-877-369-8242 option 2
Join a council or donate
Partner with us, Donor Care or Join a Council
1-877-694-0513 option 2
Donations
Click the link on our home page or visit https://donorbox.org/giving-tuesday-538
Apply to become a Volunteer
recurit@VCHI.org
Corporate and Community Partners
Media, Government Relations and Public Policy
Government Relations, Media and Public Policy
Venessa Sweet, Vice President
1-877-694-0513 x 290
Complaints, Concerns and Compliments
Stakeholder Relations and Experience
StakeholderExperience@VCHI.org
Mail to:
Attn: Stakeholder Experience
4999 Victoria Avenue
Niagara Falls, ON L2E 4C9
1-877-694-0513
Prefer to give us a call? Fee free - we will be sure to answer you within one business day!
Frequently asked questions
Take a look below, if this does not answer your question our client care team is here to help!
Are there any fees for service?
No! All programs are free of charge at the point of service - excluding transfer payment management. Which is at 10% of the total funds (This is deducted from the funds and not out of pocket)
Am I eligible for services?
Each Program has its own eligibility criteria - and programs can very by area and funding. Contact our Intake team to be connected to the best programs
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The Eon Environmental Corporate Support Centre
4999 Victoria Avenue,
Niagara Falls, ON L2E 4C9
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+1 877 694 0513 (Corporate)
+1 877 369 VCHC (Client Services)
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905 667 9476 - Client Fax
778 374 9740 - Corporate Fax